What is your shipping policy?
We ship as soon as we possibly can. If there's inventory on hand, you can expect for your Screws to be in the mail same or next day.
Domestically, we ship via the US Postal Service.
Internationally, we ship via the US Postal Service.
What's your return policy?
All Smokin Screws purchased online are eligible for our return policy. If your screw is still in unopened packaging and can get it back to us within 30 days from when you ordered it, you're entitled to a full refund.
Outside the return window? Smokin Screw can be returned at any time for a full 50% refund, no questions asked.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How do I clean the Screw?
To clean, remove and use your lighter to char any residual material in the screw. If your screw is extremely dirty, place in the oven at 450°F for 20 minutes. The residue should ash.
Please be aware that the Screw will be extremely hot.
I'd love to stock Smokin Screws at my store. Who do I talk to to make this happen?
Great! Smokin' Screws is always looking for distribution partners. Shoot us a note on our Contact page and we'll get back to you ASAP.
Are your screws gluten free?
Yes, our screws are made from aviation quality stainless steel wire. They are 100% gluten free.
How do I order wholesale?
Yes, we offer wholesale discounts and deals. Get in touch with how many you'd like to order and we'd be more than happy to get you a quote.
Any other questions?
Got a question that we didn't answer? Shoot us a note.